FAQ

The Bonsai Urn is an easy to use cremation urn plant growing system. It can be purchased with a Bonsai tree or purchased without a tree so that you can use any tree of your choice. Below are some of frequently asked questions we’re often asked about the Bonsai Urn, along with their answers.

I'm concerned that the Bonsai Tree won't survive - I don't have a green thumb.

Our Bonsai Trees are selected for easy care low low maintenance and each tree comes with easy to follow care instructions. Your Bonsai Tree will be a strong, mature tree that you will enjoy for many, many years. That being said, all living things are touched by the cycle of life. In the event your Bonsai Tree or other plant needs to be replaced, its a very simple procedure and not disturb the cremation ash. Alternately, the Bonsai Urn is also designed to be used as a vase for cut flowers so that you have multiple options for using the Bonsai Urn as a memorial for your loved one.

What are the Bonsai Tree options I can purchase with my Bonsai Urn?

We currently offer three Bonsai Tree choices with your purchase of our Bonsai Urn. These Bonsai Trees are typically 6 – 10 years old and measure 12” – 15” in height to best fit your Bonsai Urn. This includes the Ficus Retusa, Willow Leaf and Braided Money trees. They are best suited to be grown indoors or may be placed outside in mild climates (not below 50F degrees). There are additional options available on the special tree ordering website of the popular outdoor Juniper or indoor/outdoor Hawaiian Umbrella Bonsai Trees, if you wish to ‘upgrade’ to these older and higher value trees. These trees are typically 10 – 15 years old and measure 12” – 15” in height.

How do I get my Bonsai Tree that I ordered with my BONSAI URN?

You will receive a special code and link to our special Bonsai Tree ordering website. You will see choices of three types of indoor bonsai trees for your selection that are included in the price that you paid. These Bonsai Trees are typically 6 – 15 years old and are properly sized to fit your Bonsai Urn. This includes the Ficus Retusa, Willow Leaf and Braided Money trees. These may also be grown outside in mild climates (not below 50F degrees). There are also options of the popular outdoor Juniper or indoor/outdoor Hawaiian Umbrella Bonsai Trees available on the special tree ordering website, if you wish to ‘upgrade’ to these older and higher value trees.

Is the BONSAI URN for use indoors or outside?

The BONSAI URN is designed to use either indoors or outside, depending on where you prefer to see it and what type of Bonsai Tree or plant you choose to grow. If you keep the BONSAI URN indoors, most bonsai trees and plants prefer to be within 24” of a window with good sunlight part of the day. You may also consider to purchase a grow light to place your BONSAI URN further away from a window.

How much should I water the Bonsai Tree?

Please refer to the instructions supplied with your Bonsai Tree as the watering will vary depending on the type of Bonsai Tree. Generally speaking, it best not to overwater. You may want to purchase a Water Meter to monitor the moisture of the soil.

Can I buy the BONSAI URN without the tree?

YES! You may purchase the BONSAI URN and choose your own bonsai tree or any small plant in a standard 4” diameter pot to insert the root ball into the Bonsai Urn plant container area. You may also choose not to grow anything inside and simply use the supplied matching ceramic lid to cover the opening, thereby utilizing our elegant urn to bless your home.

What if my Bonsai Tree or plant dies?

All plants require the proper care with appropriate watering and light. We supply detailed instructions provided by our Bonsai tree growers to support your efforts to have a healthy, long lasting tree. Bonsai Trees are known to grow for 50 to 100 years and are fairly easy to maintain. We also offer accessories including a water meter and grow lamp (for indoors away from windows) you can purchase to further assist your growing success. If your Bonsai Tree does not do well and needs to be replaced, this is a fairly simple process once you have purchased a new Bonsai Tree or plant.

Do I need to use all the cremains in the BONSAI URN?

The BONSAI URN is designed to use as little or as much of the cremains as you wish. Some customers prefer to split up the cremains between siblings and family members, often for each of them to have their own BONSAI URN. It is designed to be large enough to hold the cremains, plant, soil and additives for most people and pets.

Will the BONSAI URN work for pets as well as humans?

YES. We have carefully designed the total capacity of the BONSAI URN inner containers to hold the volume of most people and most pets including larger dogs. The total capacity is 14 cups of cremation ash, which is approximately equivalent to a deceased of 200 lbs.

Can I use cremains from family members (including pets) if they have been stored for years?

Absolutely. It doesn’t matter how long you have had the cremains. You can still grow your Bonsai Tree or plant inside our BONSAI URN with success.

What other plants can I grow in the Bonsai Urn?

The patented Bonsai Urn assembly allows you to use any standard 4” diameter planter pot in the center growing area (remove plant from grower’s pot). This can include most houseplants for indoors such as African Violets, Orchids, Golden Pothos, Spider Plant, mini Bamboo, Dracaena, etc. Outdoor options can include miniature Roses, small Ferns, Palms, Lavender, Succulents, Cyclamen or consider your relative’s favorite flower to plant seasonally and keep on the patio. You can also simply remove an older plant carefully and replace with something new over the years, as you choose.

Will the BONSAI URN work for pets as well as humans?

YES. We have carefully designed the total capacity of the BONSAI URN inner containers to hold the volume of most people and most pets including larger dogs. The total capacity is 14 cups of cremation ash, which is approximately equivalent to a deceased of 200 lbs.

Can I use the BONSAI URN to hold cut flowers instead of a tree or other plant?

If you prefer, rather than using a live plant with your BONSAI URN, you can use the provided cup insert to hold water and fresh cut flowers. At any time in the future, you can remove the water cup and add your Bonsai tree or other live plant.

Can you ship the BONSAI URN to Canada or internationally?

YES, we can ship the BONSAI URN to Canada or internationally. Our shopping cart will quote the international shipping rate for your order. Our U.S. based nursery is not able to ship Bonsai Trees outside of the U.S. but you can use a local source for your tree or other plant.

May I act as a distributor for the BONSAI URN?

YES! We have special wholesale programs for funeral homes, crematoriums, veterinary clinics and hospitals, online merchants and funeral supply distributors. We also have a Referral Program available to market the BONSAI URN to your community members without becoming a stocking distributor.

Is the BONSAI URN patented or trademarked?

YES! We have received a patent for the BONSAI URN as well as a trademark of BONSAI URN ® with the U.S. Patent Trademark Office.

How does the BONSAI URN planting system work?

Once you order your Bonsai Urn, you will be provided detailed instructions and a link to a step by step video to easily plant your Bonsai Tree or plant with the cremains of your loved one.

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